Looking for BPO jobs in Bengaluru? Unisys is urgently hiring 200 CBL associates for Flipkart process. Openings for freshers and experienced candidates. Salary up to ₹40K, immediate joiners needed. Apply today.
In today’s fast-moving business process outsourcing (BPO) market, demand for skilled customer support professionals continues to surge. Companies are prioritising multilingual skills, remote assessment tools, and rapid hiring processes to keep up. Recognising this, Unisys has launched a mass recruitment drive in Bengaluru, seeking over 200 CBL (Customer Business Line) associates capable of delivering exceptional service in multiple languages. If you’re ready to make an impact and join immediately, this could be the opportunity you’ve been waiting for.
Job Details
| Field | Information |
|---|---|
| Job Title | CBL Associate / Customer Business Line Associate |
| Company Name | Unisys |
| Location | Bommanahalli / Marathahalli near Kadubeesanahalli Brigade, Bengaluru |
| Key Highlights | • No. of Openings: 200 (40 reserved for immediate joiners) • Salary (Experience): 26 CTC; approx. ₹21,800 Take-Home + Attendance Bonus up to ₹3,000 + potential increments up to ₹40,000 • Working Days: 6 days/week with 1 rotational off • Timings: 9 am–6 pm or 10 am–7 pm • Urgent Hiring / On-site |
| Short Job Description | Handling customer/business line tasks for Flipkart CBL; communicating with customers in English, Hindi, and a South Indian language; ensuring quality standards of V5 or V6. |
| Eligibility Criteria | • Education: 10+2 / 10+3 / Graduation / Post-Graduation • Experience: Freshers welcome; OR minimum 1 year of experience is acceptable • Language Skills: English + Hindi + one South Indian language • Quality: Meeting internal standards V5 or V6 level |
| Interview Process | 1. HR Round 2. Versant Test 3. Operations Round 4. Client Round |
| Contact / Apply | POC: Mohankumar H, Unisys HR Phone: +91 89510 56401 |
Industry Trends & Application Tips
Hiring Trends in BPO / CBL Sector
- Multilingual demand: Companies are increasingly serving regional markets; proficiency in local languages (in addition to English) is a strong plus.
- Quality metrics: Standards like V5/V6 are being used more often to measure call quality, customer satisfaction, and adherence to protocols.
- Remote assessments: Tools like Versant by Pearson are being integrated in recruitment workflows to evaluate language skills efficiently and fairly in large-volume hiring.
- Urgent hiring cycles: Businesses are expecting immediate joiners to reduce lead time and cost of hiring, especially for time-sensitive contracts like Flipkart CBL.
Tips to Boost Your Chance of Getting Hired
- Prepare for the Versant Test: Practice spoken English, listening comprehension, reading aloud, and open-ended responses. Understand the format in advance so you perform under timed conditions.
- Polish your bilingual / multilingual strengths: Be ready to demonstrate fluency in English, Hindi and your South Indian language during tests/interviews.
- Highlight attendance & reliability: Since attendance bonus is part of the compensation, framing previous consistent attendance & punctuality can help.
- Understand quality levels V5/V6: If you know what these quality benchmarks mean (for call clarity, adherence to script, tone, etc.), you can tailor your answers to show you can meet or exceed them.
Ready to launch your career with Unisys? If you meet the language, education, and experience requirements, don’t wait. Contact Mohankumar H at Unisys HR on +91 89510 56401 today. Prepare your documents, polish your communication skills, and get set for an efficient interview process including the Versant test.
Apply Now and take your next step into a promising role with growth potential. Join the dynamic team on Flipkart CBL and be part of a quality-first customer service journey.
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